Legal

Terms of Service

The contract that governs your use of CanyonTechs AI.

Effective: May 1, 2026 · Last updated: May 19, 2026

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you ("Customer", "you") and Canyon Technologies, LLC ("CanyonTechs", "we") covering your use of the CanyonTechs AI / AME platform, marketing site, APIs, and any related agents we publish (collectively, the "Service"). By creating an account, accessing the Service, or clicking "I agree", you accept these Terms. If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2. Your account

You must be at least 16 years old to use the Service. You agree to provide accurate registration information and to keep it current. You are responsible for everything that happens under your account, including the actions of users you invite, and for safeguarding your credentials. Notify us at security@canyontechs.ai as soon as you suspect unauthorized access.

3. Acceptable use

You may use the Service only for lawful purposes and in compliance with these Terms. You agree not to:

  • Use the Service to develop, test, or deploy malware, exploits, surveillance tools, or anything intended to harm or surveil third parties without authorization;
  • Submit logs or source code that you do not have the right to submit;
  • Probe, scan, or test the vulnerability of the Service except under our published responsible disclosure program;
  • Circumvent rate limits, plan quotas, or other technical restrictions;
  • Resell, sublicense, or expose the Service as a competing offering without our written consent;
  • Use the Service to train a model that competes with the Service.

We may suspend or terminate accounts that violate this section, with notice where reasonably possible.

4. Your data and source code

You retain all rights, title, and interest in your logs, source code, repository content, configurations, and any other data you submit to the Service ("Customer Data"). You grant CanyonTechs a limited, non-exclusive license to host, process, transmit, and modify Customer Data solely to operate and improve the Service for you, including: parsing logs, running the remediation agent, opening pull requests, filing tickets, and producing aggregated, de-identified analytics.

We do not use your source code or logs to train third-party foundation models, and we do not train our own production models on the contents of your repositories. See our Privacy Policy for retention and deletion details.

5. AI-generated output

The Service uses large language models to produce diffs, pull request descriptions, ticket text, and other artifacts ("Output"). Output is provided as a starting point for human review.

  • Verification. You are responsible for reviewing every PR before merging. Treat Output the same way you would treat code from a new contributor.
  • Ownership. As between you and CanyonTechs, you own Output produced for your repositories.
  • No warranty of correctness. Models can hallucinate. Output may be incorrect, insecure, or unsuitable for your context. You assume responsibility for what you merge.
  • License of model providers. If you use your own LLM API key, the model provider's terms also apply to that traffic.

6. Fees, billing, and refunds

Paid plans are billed in advance on a monthly or annual cycle (your choice at checkout). All fees are quoted in USD and exclude taxes, which you are responsible for. We will email an invoice for each cycle. Failed payments after 14 days may result in suspension.

The Starter plan is free for the features listed on the pricing page and may be discontinued, capped, or modified at our discretion. Annual subscriptions are non-refundable except where required by law; monthly subscriptions cancel at the end of the current cycle with no refund of the in-flight period.

7. Service availability

We target the SLA stated on the pricing page for paid plans. Service credits, when applicable, are your sole and exclusive remedy for downtime. We may schedule maintenance windows with at least 48 hours' notice, except for emergency security or stability patches.

8. Intellectual property

CanyonTechs owns the Service, our marks, the marketing site, our agents, and any improvements to them. Nothing in these Terms transfers ownership of our intellectual property to you. You may use our marks only as we permit in writing.

You grant us a license to use anonymous, aggregated usage information (counts, latencies, error rates) to improve the Service. Any feedback you provide may be used by us without restriction or attribution.

9. Disclaimers

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VULNERABILITIES, OR THAT REMEDIATION OUTPUT WILL BE CORRECT, COMPLETE, OR SAFE TO MERGE WITHOUT REVIEW.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD 100, WHICHEVER IS GREATER.

11. Termination

Either party may terminate these Terms at any time. You may cancel from inside the console. We may suspend or terminate your account for material breach (including non-payment), for prolonged inactivity, or to comply with law. On termination, your right to use the Service stops immediately; we will retain your data for 30 days to enable export, after which it will be deleted in line with our Privacy Policy.

12. Changes to the Service or Terms

We may update the Service or these Terms from time to time. Material changes to these Terms will be emailed to your account address and posted here at least 14 days before they take effect. Continued use after the effective date is acceptance. If you do not agree to a change, your remedy is to stop using the Service and cancel your subscription.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you and CanyonTechs consent to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

14. Contact

Questions about these Terms? Reach legal at legal@canyontechs.ai.

Canyon Technologies, LLC
340 S Lemon Ave #1234
Walnut, CA 91789, USA

If you need a redlined MSA, a signed DPA, or a Business Associate Agreement, contact us at legal@canyontechs.ai — we're happy to negotiate for paid plans.